Open An Account at ING DIRECT USA

By opening a savings or checking account at Capital One 360, formerly known as ING DIRECT USA, you will be able to manage your finances online.


ING DIRECT USA is a branchless direct bank that was founded in 2000 by the ING Group, with its headquarters located in Wilmington, Delaware. ING is a Dutch financial institution with businesses in banking, investments, insurance, and retirement. ING Direct USA was later on sold to Capital One in 2011. During the financial crisis, the European Union ordered ING to sell its business unit in the US as a condition of its government bailout. The agreement will also give ING a seat on Capital One’s board. Capital One Financial Corporation is a US-based bank holding company that specializes in credit cards, home and auto loans, banking, and savings products. Capital One acquired ING DIRECT USA for cash and shares amounting to $9 billion. The acquisition process was completed in February of 2012 and Capital One received permission to include ING into its business in October of 2012. Since November 2012, ING DIRECT USA has been rebranded as Capital One 360. The current products being offered by Capital One 360 are checking, savings, business, home loans, investing, and retirement services.

How to Open an Account at ING DIRECT USA

  1. You can open an account at Capital One 360 by clicking on the link provided below.
  2. Select the type of account you would like to open. The options include: savings, checking, business, home loans, investing, and retirement.
  3. Select whether you are new to Capital One 360, or an existing customer. If you are a new customer, be reminded that for savings accounts, you will need your checkbook in order to make your first deposit electronically from your existing checking account. Doing this will create an electronic link between both accounts so transferring money will be easy. Also, money will be held for 10 business days after the account is opened for security purposes. All future deposits on the other hand will have a 5 business day hold.
  4. Continue by filling up the form as prompted.

Helpful Information

Capital One 360 Login Page –

Capital One 360 Contact Us Page –